Frequently Asked Questions
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What is the cutoff time?
The cutoff time for all orders is 12pm Monday thru Friday.
How quickly will my order ship?
At the checkout page you will be able to see your estimated delivery dates. You can choose the option you wish.
Do you offer local delivery?
Yes, we offer local delivery to the Phoenix-Metro area.
Can I pick up my order?
At this time we do not offer pickup. All items are mailed or rush delivered if you are in the Phoenix-Metro area.
Will I get a proof?
You will upload all your files to the editing tool, and proof your job before submitting to us.
Where are you located?
We are located in Sunny Gilbert, Arizona!
What are the heat press details?
Medium to heavy pressure, 330 degrees Fahrenheit for 15 seconds. Allow to cool before peeling. Double press for more a more matted look and feel.
Can you help me with my designs?
No, we service the printing trade only. At the prices we offer, we print exactly what we receive, and we expect that you are professional who submits files that are high quality, the right size and resolution, and that you generally are familiar with DTF.
Will my transfers come trimmed?
No, they will not come trimmed. You will need to trim them yourself. There is also a color bar that is printed in the process that you will need to trim off the edge of the transfer.